Refund / Cancellation Policy

1. How to cancel or change a booking

All cancellations and changes must be requested by phone at (855) 791-3617. Calling us is the fastest way to cancel, change dates, or rebook — a live agent can check your options in real time.

2. Refund eligibility

• Refundable fares and rates: eligible for a refund of the base fare or rate, less any supplier-imposed fees and our service fees, which are disclosed at booking.
• Non-refundable fares and rates: not eligible for a cash refund. In some cases the airline or hotel may offer a credit for future travel; we will request the best available option on your behalf.
• Supplier cancellations: if the airline or hotel cancels your booking, we will work with the supplier to secure the highest refund or rebooking option available to you.

3. Service fees

Service fees charged by Waymont at the time of booking are generally non-refundable once a booking has been confirmed, except where required by law or where the supplier cancels and no alternative can be provided.

4. Processing time

Approved refunds are submitted to the original payment method. Refunds typically appear within 5–10 business days, depending on your bank or card issuer. Supplier credits, where applicable, may take longer to issue.

5. No-shows

If you do not board your flight or check in to your hotel without canceling in advance, the booking is generally non-refundable under supplier rules.

6. Travel insurance

We recommend travel insurance for coverage of unexpected events that standard fare rules do not cover. Ask our agents about options when you book.

7. Contact

Waymont, 801 Joann Rd, Pierre, SD 57501, United States. Phone: (855) 791-3617.